Home / Warranty & Refund Policy

Cleanint is responsible for warranty claims for the Cleanint products, including the CleanintUV. The following is Cleanint's warranty information:

"Warranty: Please register your product at cleanint.com before submitting any warranty claim.  Please follow the onscreen directions to complete your registration.  Cleanint, LLC, the warrantor, will replace all products that have manufacturing defects free of charge for one(1) year after the date of purchase.  This warranty does not cover damage, expense, or injury caused by unauthorized repairs, alterations, improper connection, shipping, abuse, theft, accident, neglect or collateral loss.  Prior to returning a product for service you must obtain a return merchandise authorization number from Cleanint, LLC.  Please contact us at 888.715.0464 to obtain the return authorization number.  When returning your product, please include your name, USPS or Canadian address (no PO boxes), telephone number, RMA number and a complete description of the problem on all enclosed correspondence.  When possible, pack product carefully in original carton.  Customers are responsible for any shipping cost to Cleanint, LLC.  Cleanint, LLC will pay the shipping cost of replacement product to the customer but is not responsible for damage incurred in returning items for repair. 

For warranty service in the USA, send to: 

Cleanint, LLC 3000 Joe DiMaggio Blvd Ste 51 Round Rock, TX  78665 Phone 888.715.0464

For warranty service in Canada, please return it to our Canadian distributor, 

CleanDevice Inc., PO Box 86071 MARDA LOOP, Calgary, AB  T2T 6B7. 

 

Please note that we (Cleanint, LLC) are the warrantor for Canadian purchases, but request that you return the product to CleanDevice Inc. locally in Canada (as a convenience to you).  

Note: The provisions of this warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable governmental act or regulation, including, but not limited to, the Consumer Products Warranties Act in Saskatchewan."

Refunds will not be provided.